Carepeak Workflow & Improvement Diagnostic
This data collection exercise is designed to help Carepeak understand current workflows,
identify operational bottlenecks, assess digital and communication gaps, and shape practical
improvements that support staff efficiency, stronger coordination, and better patient experience.
Why this matters
- Helps surface real workflow pain points across departments.
- Supports practical quick wins and better leadership visibility.
- Provides structured input for digital, process, and service improvement.
About this diagnostic
Each form is tailored to a specific respondent group so that feedback is relevant, practical,
and easier to analyse. Please select the form that matches your role. Your responses will help
guide process improvement, strengthen accountability, and support more informed operational decisions.
Select your form
Choose the diagnostic form that best matches your role at Carepeak.
Executive Workflow & Improvement Diagnostic
For CEO and senior leadership
Focused on strategy, visibility, reporting, coordination, Sanitas ERP uptake, and priority areas for operational improvement.
- Leadership visibility and reporting gaps
- Cross-department coordination issues
- Digital systems and strategic priorities
Manager / Supervisor Workflow Diagnostic
For managers, supervisors, and team leads
Designed to capture the clearest operational intelligence on workflows, bottlenecks, coordination gaps, Sanitas usage, and improvement needs.
- Department workflows and delays
- Communication breakdowns and rework
- Digital gaps, reports, and practical fixes
Operational Staff Workflow Diagnostic
For frontline and day-to-day operational staff
Focused on daily work realities, recurring delays, manual processes, Sanitas usability, and ideas that could improve service delivery.
- Everyday work delays and frustrations
- Manual tasks versus system-supported tasks
- Patient-facing service challenges